Fire Alarm Service Technician
Company: Johnson Controls International
Location: Spokane
Posted on: April 16, 2024
Job Description:
What you will doThe Fire Alarm Service Technician will receive
service calls from the Service Resource Center including a brief
description of equipment/system malfunctions, contact customer
representatives and ascertain equipment/systems problems, diagnose
problems and perform service and repairs on electronic fire alarm
systems and other related building system products at customer
sites.How you will do it
- Follow prescribed troubleshooting procedures and refer to
technical manuals, part manuals, change notices and bulletins,
modification notices, etc. to repair equipment.
- Service, troubleshoot and install many different manufacturers'
Fire & Life Safety systems including SimplexGrinnell.
- Read and interpret blueprints, diagrams, submittals,
specifications software/systems, programs, schematics and
operational product manuals.
- Exhibit excellent customer service skills by consistently
communicating with the district staff and customers to ensure
customer satisfaction.
- Complete Service Acknowledgements with proper coding through
communication devices such as smart phones and laptop
computers.
- Obtain customer signature upon completed service call
assignment.
- Participate in a scheduled on-call rotation.
- Help to train or mentor others on the service team.
- Overnight travel may be required.
- Perform other duties as assigned.What we look forRequired:
- High school diploma or equivalent.
- Minimum of six (6) years of experience in low voltage
electrical systems including Fire/Life Safety systems, Access
Control, Nurse Call and Paging systems.
- State of Washington Fire Alarm License or must obtain license
within first three months of employment.
- NICET Level II certification or must obtain certification with
first three months of employment.
- Experience in reading and interpreting blueprints, submittals
and operational/product manuals.
- Knowledge of test equipment, multimeter, digital analyzer, and
commissioning devices.
- Maintain truck inventory to ensure timely response to customer
needs.
- Ability to travel up to 30% of the time.
- Ability to work flexible hours including weekends to meet
customer requirements.
- Overnight travel may be required.
- Valid driver's license with an excellent driving record.
- Ability to pass a pre-employment background check and drug
test.
- Ability to follow verbal and written instructions.
- Capable of performing physical labor to include carrying and
moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult position such
as climbing ladders, scaffolding and high lift Equipment up to 40
feet, working within ducts, crawl spaces, above ceilings, etc.
- Demonstrate a high level of customer service.
- Ability to adhere to, implement and follow safety guidelines
and procedures at all times.
- Strong organizational skills, positive attitude and an ability
to learn quickly.HIRING HOURLY RANGE: $32-$42 (Hourly rate to be
determined by the education, experience, knowledge, skills, and
abilities of the applicant, internal equity, and alignment with
market data.) - This position includes a competitive benefits
package. For details, please visit the Employee Benefits tab on our
main careers page at Be part of the future! We are one team,
dedicated to working collaboratively to create the purposeful
solutions that propel the world forward. We hope you will join our
diverse team of top people - you bring your talent, and we'll give
you the space and opportunities to grow and succeed. We are
committed to make a difference.What we offer:
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More! -Johnson Controls International plc. is an equal
employment opportunity and affirmative action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin, age,
protected veteran status, genetic information, sexual orientation,
gender identity, status as a qualified individual with a disability
or any other characteristic protected by law. To view more
information about your equal opportunity and non-discrimination
rights as a candidate, visit . If you are an individual with a
disability and you require an accommodation during the application
process, please visit .
Keywords: Johnson Controls International, Spokane Valley , Fire Alarm Service Technician, Professions , Spokane, Washington
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