Centralized Merchant Consultant
Company: Disability Solutions
Location: Spokane
Posted on: May 5, 2024
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Job Description:
Job Description:The Centralized Merchant Consultant (CMC) is a
phone-based specialist responsible for providing payment processing
solutions to small business clients primarily through referrals
from an assigned group of small business specialists, financial
centers, or other Bank of America channels. (may be aligned to a
Bank of America channel or geographic footprint). Their role is to
drive responsible growth, consulting with small business clients to
understand their business priorities and provide solutions that
meet their needs which may include both basic and complex
solutions. They are responsible for developing relationships with
internal partners and building their skill and knowledge to
identify opportunities for merchant services and make quality
referrals. They will develop and manage a strong pipeline of
opportunities. They are the expert in the payment industry and Bank
of America merchant solutions and consult with small business
owners to align solutions with their unique and complex business
priorities and needs. Maintain and manage a strong pipeline for new
revenue growth as well as developing and retaining existing client
relationships.Key Responsibilities:--- Develop and maintain
relationships with assigned partners--- Demonstrate a deep
understanding and broad knowledge of merchant pricing, software,
gateways, security as well as expert industry knowledge in
Healthcare, Retail, Restaurant, Business to Business and ISV.---
Continuously develop and maintain a strong pipeline for new revenue
growth opportunities--- Identify and solicit new revenue growth
opportunities. --- Attain balanced performance including assigned
sales and revenue goals, operational excellence/risk and client
experience standards--- Successfully schedule and manage
appointments with clients. --- Responsible for inbound and outbound
calling activities and follow up. --- Leverage the consultative
sales process to effectively provide solutions to small business
prospects and clients.--- Acts as a champion for clients by
connecting expertise across the company that helps them achieve
their goals.--- The ability to understand technical solutions and
processes.--- Maintain accurate records and adhere to SLAs.--- May
be responsible for prospecting external sources such as association
relationships, centers of influence and vendor relationships among
others and may be required to attend trade shows as assigned.---
Performs other duties as assigned.Experience--- High School
Diploma--- 2 to 4+ years of sales experience--- Advanced
Consultative selling experience --- Proven relationship
management--- Demonstrated technical expertise--- Possesses
business acumen with the ability to discuss in depth complex
financial solutions--- Ability to work in a fast paced
environmentRole Qualifications--- Experience selling Merchant,
Bankcard or Financial Services in similar field (face to face or
call center environment)--- Established sales, business development
and negotiation skills--- Organizationally savvy ;knows how to make
connections and build relationships to get things done---
Capability to adapt to an ever changing payment processing
environment--- Strong communications, including oral and written
presentation skills--- Effective planning, time management and
organizational skills--- Highly motivated to succeed in a
performance driven environment--- Multi-lingual ability is a
plus--- services.Shift:1st shift (United States of America)Hours
Per Week: 40
Keywords: Disability Solutions, Spokane Valley , Centralized Merchant Consultant, Professions , Spokane, Washington
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